If your EVV mobile app isn’t working, click here to download the latest version: https://info.hhaexchange.com/update_app
Get Help With EVV
Quick Links:
Contact Tempus FI
Consumers and PCAs can contact Tempus FI with general questions about EVV. Tempus FI offers live support in multiple languages. Contact us 8:30am-4:30pm, Monday through Friday.
Phone: 877-479-7577
Live Chat: 
Email: MAEVVhelp@tempusunlimited.org
In-Person: Click here to find an in-person location near you
Zoom: 1:1 virtual sessions via Zoom:
EVV Virtual Support Room
We are available Monday – Friday 9:00AM – 4:00PM.
Meeting ID: 991 5899 8743
Security checked passcode EVVHELP
Click on the link below and join us. We are here to answer your EVV questions and assist
With the EVV process.
https://zoom.us/meeting/register/tJ0scuGhpzMtHtfJSSfFZ5I7lpBA_gK5woPu
Contact Your PCM Agency
Consumers can contact their Personal Care Management (PCM) agency if they have general questions about EVV or need extra help with EVV.
If you have your PCM agency or Skills Trainer’s contact information, please contact them directly. If not, you can click here for a listing of PCM agency contact information.
EVV Guides
Please see below for helpful resources and quick start guides designed to help you use EVV.
Training Registration
EVV System Registration
EVV Mobile Application
- Downloading and Activating the EVV Mobile App
- Saving a bookmark or favorite on your mobile device
- Clocking in using the EVV Mobile App
- Clocking out using the EVV Mobile App
- Changing your language in the EVV Mobile App
- Changing your password in the EVV Mobile App
- Logging into the EVV Mobile App
EVV Portal
- Logging into the EVV Portal
- Finding a timesheet
- Viewing timesheet details
- Approving a shift
- Approving a long or short shift
- Adjusting a shift
- Denying a shift
- Creating a manual shift
- Creating a PTO shift
- Submitting a timesheet for payment
- Changing your password in the EVV Portal
- Changing your language in the EVV Portal
- Creating an EVV Account
- Saving a favorite or bookmark in a desktop browser
Guías EVV (español)
Consulte a continuación recursos útiles y guías de inicio rápido diseñadas para ayudarle a utilizar EVV (guías en español).
Registro de capacitación
Registro del sistema EVV
Aplicación móvil EVV
- Para Descargar y Activar la EVV Mobile App
- Guardar un Favorito o Marcador en un Dispositivo Móvil
- Para Registrar la Hora de Entrada Usando la EVV Mobile App
- Para Registrar la Hora de Salida Usando la EVV Mobile App
- Para Cambiar Su Idioma en la EVV Mobile App
- Para Cambiar Su Contraseña en la EVV Mobile App
Portal EVV
- Para Iniciar Sesión en el Portal EVV
- Para Buscar una Hoja de Tiempo
- Para Ver los Detalles de la Hoja de Tiempo
- Para Aprobar Turnos
- Para Ajustar un Turno
- Para Denegar un Turno
- Para Crear un Turno Manual
- Para Crear un Turno de PTO
- Para Entregar una Hoja de Tiempo para el Pago
- Para Cambiar Su Contraseña en el Portal EVV
- Para Cambiar Su Idioma en el Portal EVV
- Guardar un favorito o marcador en un navegador de escritorio
- Crear una cuenta EVV
Create an Email Address below:
Please make sure you provide your new email address to Tempus once you have created it. Go to https://evvweb.tempusunlimited.org/ to share your new email with Tempus.
Need help creating an email address? Please click one of the resources below to get help:
FAQs
Please click here to read about EVV Frequently Asked Questions (FAQs).
Learn About EVV
Please click here to visit our “About EVV” page and learn more about EVV.