IMPORTANT: As of January 1, 2022, Tempus Unlimited is the ONLY Fiscal Intermediary (FI) for the MassHealth PCA program. All PCA timesheets must be submitted to Tempus Unlimited. Starting 1/13, PCAs and consumers will receive text/email messages within two business days of their timesheet being received and again when processed by Tempus FI. More information at

Tempus Unlimited Fiscal Intermediary

As a Fiscal Intermediary (FI), Tempus Unlimited, Inc. performs employer-required tasks and related administrative tasks for individuals (“consumers”) in the Commonwealth of Massachusetts Personal Care Attendant (PCA) programs.  We have the sole contract for FI services with the Executive Office of Health & Human Services – Office of Medicaid (MassHealth PCA FI Program).

We also have contracts for FI services with the Senior Care Option (SCO) and One Care Programs. The SCO and One Care is a partnership between MassHealth and Medicare that provides a complete package of health care and social services, including PCA services.

The Tempus Unlimited FI works closely with Personal Care Management (PCM) partners and Aging Services Access Points (ASAP) to perform the employer-related tasks:

There are four different programs that Tempus Unlimited works with as a Fiscal Intermediary. Please click on the links below for more information about each of these.


Starting 1/13/22, MassHealth PCAs and consumers will receive a text message and email confirming that Tempus FI has received their timesheet within two business days after receipt. PCAs and consumers will receive another text and email once Tempus has processed their timesheet, the morning after it is processed.   PCAs and consumers should update their phone number and email address to ensure they receive these messages by visiting:

The Tempus call center is experiencing very long call wait times. Please do not call Tempus to confirm that your timesheet was received. You will receive a confirmation text/email within two business days of submitting. If there is an issue with your timesheet, Tempus will contact the Consumer directly.  At this time, please do not call Tempus about FI transition paperwork.

Timesheets can be sent to Tempus Unlimited by fax: (800) 359-2884, mail: 600 Technology Center Dr., Stoughton, MA 02072, email:; or e-timesheet:

Consumers are strongly encouraged to use e-timesheet.  E-timesheet is faster and easier than fax, and has less potential for errors.  E-timesheet users also get immediate confirmation that their timesheets were received.  To learn more about signing up for e-timesheet, please visit

Tempus Unlimited is now the ONLY Fiscal Intermediary (FI) for the MassHealth PCA program.  All timesheets must be submitted to Tempus FI. Please only submit timesheets for hours already worked. Visit for more information.


Fiscal Intermediary Programs

PCA (Personal Care Attendant)

CDC (Consumer Directed Care)

MFP (Moving Forward Plan)

VIP (Veterans Independence Program)

Tempus FI Massachusetts Regional Locations


600 Technology Center Drive

Stoughton, MA 02072


300 Rosewood Drive

Suite 100

Danvers, MA 01923


227 Mill St

Springfield, MA  01108-1007


67 Millbrook St

(Central door)- Suite 100

Worcester, MA 01606

Boston Metro:

60 Temple Pl, 5th Floor,

Boston, MA 02111


Tempus Unlimited Fiscal Intermediary


(877) 479-7577


(800) 359-2884


PCM, Agency, and Partner

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