Moving Forward Plan (MFP)

The Moving Forward Plan (MFP) is a home and community based services (HCBS) waiver designed to help MassHealth eligible persons move from a nursing facility or chronic disease, rehabilitation, or psychiatric hospital to a community setting.  The MFP waivers help by making the move from the facility to the community easier and by providing community based services.  The home and community-based waiver that contains Self Directed Wavier Service is listed below:

Services Under the MFP-CL Waiver include: adult companion, chore services, homemaker, individual supports and community habilitation, personal care, and peer support.

MFP Waiver Participants who self-direct one or more of these services are assisted by Case Management staff from the relevant state agency (the Massachusetts Rehabilitation Commission, also known as MRC, or the Department of Development Services, also known as DDS).



MassHealth applicants or members who live in a nursing facility or a chronic disease, rehabilitation, or psychiatric hospital may apply for one of these waivers, which would support these persons to move into the community and offer resources to provide ongoing services in the community.  An individual may not participate in more than one waiver at a time.

To qualify for one of the MFP waivers, an individual must:

  • Be living in a nursing home or a chronic disease, rehabilitation or psychiatric hospital for at least 90 days.
  • Either be: 18 years of age or older and have a disability,
  • or 65 years of age or older
  • Meet clinical requirements (that is be at a facility),
  • Need MFP waiver services
  • Be able to be safely served in the community within the terms of the MFP waivers, and
  • Meet the financial requirements for MassHealth Standard in the community. Special financial rules exist for waiver applicants and participants.

Tempus Unlimited will perform employer-required tasks and related administrative tasks for individuals (“Wavier Participants”) in our MFP Program as the Fiscal Intermediary (FI).

These are some of the employer-required tasks Tempus Unlimited, Inc. performs as Fiscal Intermediary:

  • Register the wavier participant with the Internal Revenue Service (IRS) and other state tax agencies;
  • Process payrolls, and issue payroll checks and direct deposits as a Fiscal Employer Agent for the Worker (the employee of the employer);
  • Deposit taxes and file tax reports with the IRS and other state agencies;
  • Process state and federal unemployment payments and reports;
  • Purchase workers’ compensation insurance for the employer;
  • Provide customer service to the wavier participants and their workers;
  • Supply documents and forms needed to process payroll for the worker.


Tempus Unlimited, Inc. does not directly hire Direct Care Workers (DCWs) or other employees of employers. Workers are direct legal employees for the person they are providing care for (employer).

Please be advised, the following individuals cannot be hired as DCWs:


  • The Parent of a Minor Child, Including Adoptive and Foster Parents
  • Spouse
  • Surrogate
  • Legally Responsible Relative

You must also be legally authorized to work in the United States, be able to understand and carry out your instructions, and cannot be receiving pay for DCW work time from any other agency.



Paperworkr is a software program that Tempus uses to capture and validate new-hire data online securely. Paperworkr uses prompts throughout the application to ensure that we are capturing all the information Tempus needs to process the hiring paperwork of your new worker The application cannot move forward without the information we need, so this ensures that when we do receive your paperwork and when you electronically sign and receive the OK that the submission is complete, the Consumer will begin to receive and be able to pay for worker services, as quickly as possible: Paperworkr Link



Moving Forward Plan (MFP)


Can a Waiver Participant call on a Monday to verify that we received their timesheet/paperwork?
  • You can call to see if the timesheet was processed, if not, inform the caller to note the time he/she faxed it and he/she can call the following day between 7:30am – 4:30pm and we will be happy to verify receipt of the timesheet/paperwork.

Should I fax or mail my timesheets in?
  • For faster payment of timesheets, we strongly recommend that you fax them to us at 1-978-367-5582.

Do DCWs get overtime pay for holidays?
  • No, MFP does not paid for holidays.

How do I access my paystubs online?
My check was mailed, but I haven’t received it, what should I do now?
  • Please give us a call, if we are able to verify that you have been paid, you may request we put a stop payment on the check.  We will issue a new check after 5 business days. This is a MassHealth requirement, there are no exceptions.
How do I terminate a DCW?
When are your fax machines on?
  • Fax machines are on 24 hours 7 days a week.
What is the Office of Inspector General (OIG) Verification?
  • We are required by law to check your new DCW hires on the Office of the Inspector General (OIG) to see if there are any restrictions for their employment.  If their name appears on this list, we will notify you immediately and no payroll can be processed for these individuals.
When are timesheets due in the FI (Fiscal Intermediary) office?
  • For you to get your DCWs checks in a timely manner (on Fridays based on your weekly schedule), we need to have your timesheet (in good order) no later than 4:00pm on Monday following the reporting period.
What are your business hours?
  • Our Consumer Relations Department is available to answer your calls 7:30 am – 4:30 pm Monday through Friday.

Why wasn’t I paid for all the hours submitted on my timesheets?
  • There a various reasons for this, we recommend that you call our Consumer Relations Department.

How do I stop my DCW’s Direct Deposit?
  • Please have you PCA request in writing.  Make sure they include your (wavier participant’s) name and company code (Consumer #).  They will then need to provide us with a new direct deposit application, debit card enrollment form or DD Exemption Form, as Direct Deposit is mandatory for all DCWs.

What do I do if I receive the check I placed a stop payment on previously?
  • You cannot cash the check as it has been stopped. Please destroy or VOID the check.

Why isn’t a DCW paid when a consumer is in the hospital or long-term care facility?
  • This is a regulation set by the Commonwealth of Massachusetts.  There are no exceptions.
Are my DCW’s Tempus Unlimited FI employees?
  • NO. You hire them, train them, decide on their hours and terminate them if you have to. You are the employer of record for the state and federal governments, not Tempus Unlimited (FI)
How can I get more timesheets, W4s, I9s, DCW Signature forms or your weekly schedules?
  • You can download them for our form finder or Paperworkr and print them from home if you have access to a printer.  If you do not have access to a printer, you can request to have the forms mailed to you by calling our Consumer Relations Department.


Moving Forward Plan (MFP):


(877) 479-7577


(800) 359-2884


PCM, Agency, and Partner

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