Expansion of CIES program to serve consumers who are deaf or hard of hearing, hiring staff who are fluent in American Sign Language.

Approved as a Massachusetts Rehabilitation Commission Pre-Employment Transition Services (Pre-ETS) provider for youth under the age of 24. Pre-employment Transition Services (Pre-ETS) include: (1) job exploration counseling; (2) work-based learning experiences to include internship opportunities; (3) counseling on post-secondary educational opportunities; (4) workplace readiness training to develop social skills and independent living; and (5) instruction in self-advocacy (peer mentoring)

Consumer Directed Care Program (CDC) Implemented